Reputation & Social Media

Marketing has evolved, generating many new ways for companies to connect with current and potential customers. Social media has become one of the most popular and powerful vehicles for customers to share their opinions and experiences (both positive and negative) with your brand. Over the years, social media has evolved to include online business directories as well as review sites.

At Smith Kroeger, we have experience helping companies build a strong reputation on social media and addressing customer complaints that can hurt their reputation and negatively impact revenue. Our social media specialists will develop a customized data-driven marketing strategy that will elevate your brand.